Visonic has an important deployment and logistics traceability in delivery service and collection in stores / private homes within 24 hours from any point in the peninsula, with an exclusive care and monitoring management.
We manage the registration and control of all shipments, resolution of incidents, information to customers point to point, both nationally and internationally (according to requested geographical coverage ), quality control of equipment out from our facilities, etc. We also offer services of centralized reverse logistics, swap service, roll-out, among others.
Visonic works directly with all large shopping areas nationwide (El Corte Ingles, Worten, Media Markt, Alcampo, among others), with online points of sale, and with other important shopping centers distributed throughout the geographical coverage area requested by our clients. Therefore, it has an exclusive RMA Department from which personalized attention is provided to all purchase centers, authorization of shipments to the SVC, resolution of queries, among others.